Outsourcing is subcontracting a service to an external service provider. . Outsourcing helps avoid capital expenditure, improve efficiency, saves on recruiting, training and operating costs and gives access to specialized skills. Law offices outsource many functions, from the mail room to travel services. Earlier outsourcing was restricted to back office tasks. Today, however, law firms outsource legal research, drafting contracts, or document review by contract lawyers. Law firms also outsource Security, disaster recovery, and help desk services.
Outsourcing is one way firms can both reduce cost and improve service. Outsourcing is cost-effective for both small and large firms. Outsourcing providers locate in onshore or offshore markets where labor and occupancy costs less than in the expensive cities where many lawyers work. Moreover, vendors serve multiple customers.
In addition, outsourcing eliminates managerial responsibilities from attorneys and attorneys can concentrate on serving clients and winning new business. Vendors can do management jobs such as finding, recruiting, and evaluating staff, more effectively because of their focus and scale.
Some of the major issues in outsourcing include the breach of confidentiality of the clients. The experts in the field differ in their views on outsourcing services. Some believe that outsourcing is very beneficial for the long term benefit of the firm while some opines that it would heavily come down upon the employment generation of United States.